Following the Government’s announcements and advise, the safety of our customers and drivers is paramount, therefore we have closed our main office and moved various day trips and tours, where we can, to later in the year.
We are in constant contact with all our venues, and as and when things change, we will be contacting all customers affected. Please do not panic if you are booked onto a trip in the coming weeks or months, we will be posting out letters to everyone.
Please note, we are still contactable on either 01206 841211 or firstname.lastname@example.org.
Further to the Governments new ‘rule of 6’, we feel that it is important to clarify the situation regarding travelling on any of our planned day trips and tours.
This new rule does not apply to professionally organised trips and events, rather applies to private and informally organised gatherings where no social distancing is being observed. We practice social distancing not only on our vehicles, but also ensure this is available at any venues that we book.
As we have previously advised, we at Klarners take our passengers and staff’s safety very seriously and continue to provide a Covid-19 secure approach to our operations.
There are not currently any restrictions in the UK to prevent customers travelling from a particular area, but if this advice were to change, we will obviously update those customers affected immediately.
We've been busy doing everything we can to put additional measures in place on board our coaches to make you feel safe and comfortable when you take your next trip. We are happy to also announce we have achieved the ‘Good to Go’ Covid-19 Industry Standard, recognised by VisitEngland, the National Tourist board of England. Please see the additional steps we've taken below;
Hand sanitiser stations will be available on coaches for customer use as you board. If you can, bring hand sanitiser gel for use during your journey.
Please follow driver directions and on-board announcements to maintain current social distancing recommendations.
Government guidance recommends the wearing of a face covering or mask when travelling on public transport and this is now mandatory in England. To minimise the spread of the virus you will be required to wear a face mask or face covering whilst on board the coach. We will have disposable face masks available to purchase if required.
Regular aerosol-based disinfection with a high-performance antiviral solution will be in place. Key touch points including handrails, armrests, seat belts and toilets will be cleaned regularly using a high-performance antiviral cleaning solution.
All our drivers have been provided with protective equipment including masks, gloves, hand sanitiser and contactless infrared thermometers.
Our on-board toilets will remain open and will be deep cleaned regularly using fogging and antiviral solutions.
Please do not travel if you are experiencing any Coronavirus symptoms. These include a high temperature, a new continuous cough, or loss or change to your sense of smell or taste. Please ensure if you are feeling unwell, you call us ahead of your trip, on 01206 841211.
At this difficult time, we would personally like to thank all our customers for their support, patience and understanding.
We're GOOD TO GO, and we look forward to welcoming you back on board soon.